CANCELLATIONS AND RETURNS

RETURN POLICY AND EXCHANGE

We at Shopzters treasure your choices as much you do. We have a very flexible and friendly exchange and return policy that helps you to be content with our products.

We have a 7 Day Exchange policy for all garments. Exchanges will be accepted only in the case of manufacturing defect or dispatch of incorrect item. The product should then be couriered back to Shopzters within 7 days of receipt of the same. Your garment must be in its original unused condition to be exchanged. The garment should also be sent back in the original packaging with the bills and tags intact.

HOW TO RETURN OR EXCHANGE A PRODUCT?

7 day exchange and return on all products.

To initiate your exchange or return, mail us your product details to shop@shopzters.com. We will acknowledge your return.

To avail the 7 day exchange or return policy, your item must be returned in its original unused condition to reach us within 7 days of receipt of your shipment 

Note: Any applicable customs and duties for returned items will be borne by you.

    Conditions under which return is infeasible

    There are certain circumstances under which a return would not be accepted from shopzters’s end. Following are the parameters that have to be met for validating a return.

    • The product must be unused.
    • It must not carry any stain, sweat or body odor on it.
    • It must not be torn or damaged.
    • The price tags, paper tags should be unaltered manner.
    • The packaging and folding should be intact.
    • The product must not be washed or dry cleaned.